Book Hotels in Crystal Spring, PA

"I was staying here for a bit of an extended period while helping my sister finalize a divorce. I rebooked my room daily, as I was unsure my length of stay and did not want to overpay. I was able to stay mostly in one room, and due to being a remote worker who can't have workday disruptions, I requested that housekeeping not freshen my room during my stay. I woke up the morning of my last night there and as I was getting coffee in the lobby, a male housekeeper (who I did not recognize from my stay there) approached me out of nowhere and became hostile and aggressive towards me, telling me that I needed to leave, that I'd be causing problems by rebooking rooms and not "allowing" housekeeping to enter my room, and that management - who was not present to confirm and the staff refused to give me contact information for - had told this individual to facilitate my removal of the property. The other housekeeping staff seemed unaware of this. The front desk staff was unaware of this. The male housekeeper seemed overly aggressive and appeared "rough" as if he clearly has an unsavory background. I believe some sort of anger or unchecked mental problems caused him to act inappropriately in this manner, as I had been an unproblematic guest who was mainly there to work and sleep between assisting a local family member in need. The hotel is grungy, for example food was spilled on the ground right in the main entrance and just swept up, not mopped and the remnants of the food remained."

"Gorgeous property with rich history "

"The heat did not work only blew out cold air. I ttied poeerting it off and it continued to run. I unpliggedniy for it to stop."

"Clean room, great customer service"

"room was clean & staff was courteous "

"The hotel itself is under renovation. What anyone failed to tell is that for close to $200 for one night that we wouldn't have any hot water. It was lukewarm the evening that we got in after running the water for 5+ minutes. This morning prior to check out... No hot water at all. I checked out and asked the counter person if they knew of that issue and the response I received back was "gotta love renovations... I'll put some points on your IHG card sorry about that". I do not use my IHG account.. I only stayed there because of the area. I haven't stayed in a holiday inn prior to this for personal travel in YEARS. So her putting a few points on my account helps me absolutely none at all. So yeah ... Wasn't happy on this stay at all. "